How to cancel Amazon Music Unlimited

On the web

1. Sign in on the Amazon site you subscribed on and open amazon.de/music/settings, or Account & Lists › Your Memberships & Subscriptions.
2. Find Amazon Music Unlimited and choose Cancel subscription.
3. Amazon offers cheaper plans and a reminder instead; keep going until the final confirmation.
4. The settings page then shows the end date. Unlimited keeps playing until then.

If you subscribed in the iOS app

1. A plan started in the iPhone app is billed by Apple: cancel in Settings › your name › Subscriptions › Amazon Music.
2. Android subscriptions are usually billed by Amazon itself and cancelled on the website.

Before you cancel

Notice period

None. Cancel any time; Unlimited runs to the end of the current billing period.

Refunds

No refund of the current period. A free trial that is cancelled runs to its end and does not convert.

Worth knowing

• Cancelling Unlimited does not touch Prime, and cancelling Prime does not cancel Unlimited: they are two subscriptions.
• Downloaded Unlimited tracks stop playing when the subscription ends; music you bought as MP3s is unaffected.
• An Echo-only Single-Device plan is cancelled from the same page but is easy to overlook because it is cheap.

Your rights in the EU

These apply in most EU countries on top of whatever the service’s own terms say. The detail varies by country, so treat this as the floor, not the full picture.

• 14 days to change your mind. For most contracts you sign online you have 14 days to withdraw without giving a reason. For a digital service you start using straight away, the seller can ask you to give up that right at checkout, which is what the tick-box you clicked past was for, or charge you for the part you used.
• Auto-renewal has to be clear. A service that renews automatically has to tell you so before you sign up, including how long each renewal lasts and what it costs. Some countries go further: in Germany, a contract signed since March 2022 can only renew indefinitely if you can then cancel monthly, and notice periods are capped at one month. France, Austria, Romania and Sweden require a separate reminder before a renewal.
• A cancel button, in Germany. If you signed up online with a company selling in Germany, its website has to carry a clearly labelled cancellation button since July 2022, and cancelling has to be as easy as signing up was. Across the EU, an equivalent withdrawal function for the 14-day right became mandatory on 19 June 2026.
• Keep the confirmation. Cancel through the account page or the official form rather than by replying to a no-reply address, screenshot the confirmation, and keep the email. If a charge lands after that date, the confirmation is what gets it reversed.

Sources: European Consumer Centre Germany, Online subscriptions · Directive (EU) 2023/2673, withdrawal function from 19 June 2026

Questions