How to cancel Claude Pro

On the web or in the desktop app

1. Sign in at claude.ai and click your initials or name in the lower left, then Settings.
2. Open Billing and click Cancel (or Manage subscription, then Cancel plan).
3. Confirm. The cancellation takes effect at the end of the current billing period, and Pro works until then.

If you subscribed in the iOS or Android app

1. Tap your initials (top right) › Billing › Manage subscription and follow the prompts; the store handles the actual cancellation.
2. Or go straight to Settings › your name › Subscriptions on an iPhone, or Play Store › Payments & subscriptions on Android.

Before you cancel

Notice period

None, but cancel at least 24 hours before the next billing date; the plan then ends at the end of the current period.

Refunds

No pro-rated refund as a rule; access runs to the end of the period. In the EU the 14-day withdrawal right applies to a new subscription; ask support through the app.

Worth knowing

• Conversations, projects and memory stay on the free plan; what changes is usage limits and model access.
• The annual plan is charged once and is not refunded pro rata.
• Team and Enterprise plans are managed by the workspace owner, not from personal billing.

Your rights in the EU

These apply in most EU countries on top of whatever the service’s own terms say. The detail varies by country, so treat this as the floor, not the full picture.

• 14 days to change your mind. For most contracts you sign online you have 14 days to withdraw without giving a reason. For a digital service you start using straight away, the seller can ask you to give up that right at checkout, which is what the tick-box you clicked past was for, or charge you for the part you used.
• Auto-renewal has to be clear. A service that renews automatically has to tell you so before you sign up, including how long each renewal lasts and what it costs. Some countries go further: in Germany, a contract signed since March 2022 can only renew indefinitely if you can then cancel monthly, and notice periods are capped at one month. France, Austria, Romania and Sweden require a separate reminder before a renewal.
• A cancel button, in Germany. If you signed up online with a company selling in Germany, its website has to carry a clearly labelled cancellation button since July 2022, and cancelling has to be as easy as signing up was. Across the EU, an equivalent withdrawal function for the 14-day right became mandatory on 19 June 2026.
• Keep the confirmation. Cancel through the account page or the official form rather than by replying to a no-reply address, screenshot the confirmation, and keep the email. If a charge lands after that date, the confirmation is what gets it reversed.

Sources: European Consumer Centre Germany, Online subscriptions · Directive (EU) 2023/2673, withdrawal function from 19 June 2026

Questions